We physically examine all merchandise. This includes, but is not limited to, plugging an item in to check its functionality and examining its overall physical condition.
- Items are thoroughly tested.
- Items are thoroughly examined.
- Checked for deficiencies.
- Original manuals, controls & packaging.
All of our jewelery is tested with one or all of the following devices, Stereo Binocular Microscope, Digital Microscope, fully corrected triplet loupe, acid and thermal testing.
- G.I.A. Refractometers.
- Master Stone Comparison Sets.
- UV Light Cabinets.
- G.I.A. Polariscope.
From time to time we engage professional sources to help verify or validate the authenticity of a piece. Some items may come with third party Certificates of Authenticity.
- Certificates of Authenticity.
- Third party appraisals.
- Original Documentation.
General Merchandise – When it’s general merchandise you want to pawn—TVs, stereos, DVD players, cameras, power tools, etc.—we will test each item to ensure it is in good working condition. That includes, but is not limited to, a visual inspection, plugging in an item and turning it on, and noting if any accessories are included. The better the condition of your item, the more money we can loan you.
Jewelry & Diamonds – Our professionally trained staff will authenticate precious metal and diamonds. The authentication process includes a visual inspection using a jeweler’s loupe, weighing, determining carat weight, and noting the cut, color and clarity of the stones. We test the metal using special acids that determines the karat of gold. This reduces false readings that may detract from what we can loan you.
New Vs. Pre-Owned – Our pawn loan values are based on pre-owned retail prices, not what the item cost when it was new. Any collateral that is turned over to us and made available for sale is pre-owned and priced accordingly. The pawn loan amount we give you is based on that anticipated selling price. We research all of our items to ensure that our pawn loan values are in line with the general marketplace.